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Network Support secures performance with our 5G RAN Slicing - Ericsson

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It’s no secret that Ericsson 5G RAN Slicing has been launched and I hope you are as we are excited with the potential of new 5G services. Using smart automation to orchestrate customized network slices in the consumer and enterprise/industry market segments is going to generate significant revenue opportunities for communication service providers (CSPs).

'For many use cases, the delivered performance is what counts', when we promise “guaranteed performance” we need to back it up. The service-level agreement (SLA) defines the quality of the service expected and lays out the metrics by which that service is measured. So far so good, yet when there are hundreds or even thousands of  running at the same time – providing different benefits to a different user or device groups, from low latency to high throughput – how do you make sure that the agreed performance and priorities are upheld?  

Ericsson has innovative capabilities for how do you make sure that performance and priorities are kept end-to-end network slicing. Our portfolio not only includes operational and business support systems (OSS/BSS), core, radio, and transport networks, but also comprehensive services such as Network Support and Service Continuity.

Supporting CSPs is a vital part of the network-slicing experience. It ensures that the services enabled by 5G RAN Slicing are reliable and efficient. Network Support and Service Continuity are vital because you can’t guarantee slice performance or fulfill service-level agreements without them. Even more, there might be penalties and risks associated to with losing customers if you cannot secure the slice performance or fulfill the service-level agreement. Let’s look in detail at each one:

Ericsson Network Support includes data-driven fault isolation to efficiently address complexities in 5G systems. This means a fast resolution to network issues and ensures stable and secure networks. Network Support is split into three areas to cover software, hardware, and spare parts. We offer short lead time and site visit reduction by accurately localizing faults and reduce critical incidents on the solution level. We also support network slicing by addressing complexity across domains – even including managing multi-vendor ecosystem fault isolation.

Ericsson Service Continuity exploits artificial intelligence (AI) and predictive technology. It is meant to prevent problems before they occur. Pre-emptive support, empowered by close collaboration and always-on delivery, addresses critical performance to achieve specific customer outcomes​. Ericsson Service Continuity for 4G and 5G helps networks take corrective actions ahead of time to avoid impact to the end user, while Ericsson Service Continuity for Private Networks is tailored to Industry 4.0 networks where a high level of performance is crucial.

This is all very nice, but how does it support service providers?  Let’s look at two examples: online gaming and manufacturing.

Online gaming is all about performance. High throughput and low latency are crucial for high-quality uninterrupted gaming experiences. Take Google’s Stadia, for instance, which requires a uninterrupted gaming experience of 10 megabits per second (Mbps) or greater.

Manufacturing, on the other hand, requires high degrees of reliability. Manufacturers require high bandwidth and connection density for applications like industrial control and automation systems, planning and design systems, and field devices.

Network Support and Service Continuity services are cornerstones of Ericsson’s complete portfolio and end-to-end approach.  Now adding them to the network operations strategy, CSPs everywhere will also “walk the talk” for Network Slicing in the 5G era.

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Network Support secures performance with our 5G RAN Slicing - Ericsson
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