This fall, local calls will require that ten digits be dialed.
Cincinnati Bell explained to customers that a decision by Federal Communications Commission (FCC) requires the change.
The FCC has adopted the number 988 as a new three-digit line to be used nationwide to reach the National Suicide Prevention and Mental Health Crisis Lifeline, starting July 16, 2022.
Customers must continue to dial 1-800-273-TALK to reach the Lifeline until July 16, 2022.
In order for 988 to work in your area code, mandatory 10-digit local dialing will be implemented. If your area code is 513 or 859, you will need to dial the area code for all local calls starting on October 24, 2021.
To complete all local calls, you will now need to dial area code and the telephone number. This applies to all calls within your area code that are currently dialed with seven digits.
Anyone with a telephone number from your area code will need to make a change from 7-digit local dialing to 10-digit local dialing.
Beginning October 24, 2021, you must dial 10 digits (area code + telephone number) for all local calls. On and after this date, local calls dialed with only 7 digits may not be completed, and a recording will inform you that your call cannot be completed as dialed. You must hang up and and dial again using the area code and the 7-digit number.
Beginning July 16, 2022, dialing “988” will route your call to the National Suicide Prevention and Mental Health Crisis Lifeline.
-Staff report
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March 25, 2021 at 05:45AM
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You'll Need to Dial All Ten Digits on Local Calls Starting this Fall - The River City News
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